Terms & Conditions

Sham Thrift Store is an e-commerce fashion store based in Karachi, Pakistan, operating under Pakistani law. We sell ladies, men's, and kids' clothing, accessories, and fashion items through our website and WhatsApp ordering service.

• Business Name: Sham Thrift Store
• Location: Zamzama Commercial Area, Karachi, Pakistan
• Contact: +92 317 2090040 | +92 321 8780136
• Email: shammirshakeel@gmail.com
• Website: shamthriftstore.com

All product listings on our website display accurate descriptions, images, and prices to the best of our ability. However:

• Prices are listed in Pakistani Rupees (Rs.) and are subject to change without prior notice
• Product colors may slightly vary due to screen display settings
• We reserve the right to discontinue any product at any time
• In case of a pricing error, we will notify you before processing your order

You can place an order through our website or via WhatsApp. By placing an order, you confirm that:

• You are at least 18 years of age or have parental consent
• The delivery information you provide is accurate and complete
• You are authorized to receive the delivery at the provided address
• You agree to pay the full amount upon delivery (Cash on Delivery)

Once an order is placed, our team will confirm it via WhatsApp within 24 hours. Orders are processed Monday to Saturday.

Sham Thrift Store operates exclusively on Cash on Delivery (COD). This means:

• You pay only when the order arrives at your doorstep
• No advance payment or online transaction is required
• Please keep the exact amount ready to avoid inconvenience
• We do not accept online bank transfers or card payments

We deliver across Pakistan. Delivery timelines are as follows:

Delivery times are estimates and may vary due to courier delays, public holidays, or weather conditions. We are not responsible for delays caused by third-party courier services.

We want you to be 100% satisfied with your purchase. Returns or exchanges are accepted under the following conditions:

• Item must be returned within 7 days of delivery
• Item must be unused, unwashed, and in original condition with tags attached
• Defective or wrong items will be replaced at no extra cost
• Size exchanges are available (subject to stock availability)
• Return shipping costs are the customer's responsibility unless the item is defective

To initiate a return, contact us on WhatsApp with your order details and photos of the item.

You may cancel your order under the following conditions:

• Orders can be cancelled before dispatch contact us on WhatsApp immediately
• Once dispatched, orders cannot be cancelled but may be returned upon delivery
• If you refuse delivery without a valid reason, it may affect future ordering ability
• Repeated cancellations may result in order restrictions

All content on shamthriftstore.com including the logo, images, product descriptions, graphics, and website design is the property of Sham Thrift Store and is protected under applicable intellectual property laws.

• You may not copy, reproduce, or distribute our content without written permission
• Our brand name "Sham Thrift Store" and logo may not be used without authorization
• Product images are for reference only and may not be reused commercially

Sham Thrift Store shall not be liable for:

• Indirect, incidental, or consequential damages arising from the use of our products
• Delays caused by courier services beyond our control
• Any loss resulting from unauthorized access to your account or order information
• Minor color or size variations between product images and actual items

Our maximum liability to you shall not exceed the purchase price of the item in dispute.

When using our website or WhatsApp service, you agree to:

• Provide accurate and complete personal and delivery information
• Not use our platform for any unlawful or fraudulent purpose
• Not attempt to disrupt or damage our website or systems
• Treat our customer service team with respect
• Accept delivery when your order arrives (repeated refusals may restrict service)

These Terms & Conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of the courts of Karachi, Pakistan.

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

We recommend checking this page periodically for updates. The "Last Updated" date at the top reflects the most recent revision.